Customer Service for Social Media
This system will help you learn how to approach your Social Media customer service, build your strategy, and handle all types of social interactions.
Because people spend a lot of time nowadays on Social Media, they expect the customer service to be delivered with certain particularities and we've got all the scoop!
In order to have a better understanding of this system, we recommend you also learn Customer Service for eCommerce and Emotional Intelligence & Psychology in Customer Service.
In order to have a better understanding of this system, we recommend you also learn Customer Service for eCommerce and Emotional Intelligence & Psychology in Customer Service.
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About the System
This system is for meant for all Customer Service teams, Customer Service managers and heads. It can also bring a lot of value for entrepreneurs and small business owners.
Building Your Customer Service Social Media Strategy
Learn how to personalize your customer communication and get accurate customer feedback.
Handling Social Media Comments & Messages
Discover the way you can easily manage social media comments & messages.
Handling Social Media Customer Stories & Customer Posts
Explore the ways you can be where your customers are. Learn from their experience with your brand.
System Modules
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