Emotional Intelligence and Psychology in Customer Service
How well do you understand your customers? This system will help you make your customers feel better understood and more satisfied with your service.
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About the System
The system is made for any customer facing teams. It will help you acquire a good understanding & maneuvering of customer behaviors and emotions with the result of increasing customer retention & satisfaction in Customer Service.
Explore Best Practices
We'll teach you how to use your Emotional intelligence to delimit the customer needs, and handle Customer Service interactions.
Develop a Customer Service Mindset
Working with customers is more than a service. It's a mindset. And we'll show you how you can get it.
Add that ‘EXTRA’ to make Customer Service GREAT
Discover the steps you need to take to elevate your services and go from good to great customer service.